Should you have an item that requires repair, please kindly complete the Returns Material Authorisation form downloadable here and submit to service.uk@navico.com or fax to 01794 510006.
By return you will receive a confirmation email with a valid Returns Material Authorisation number together with a label that can be printed off and attached to the outside of the box you are returning.
All returns must be sent prepaid by a registered/insured courier service to:
FAO: Service Department
Navico UK Ltd
Premier Way
Abbey Park
Romsey
Hampshire
S051 9DH
This procedure has been set in place to enable Navico UK to respond promptly and efficiently to all repairs.
If the item returned is considered to be covered by warranty, a proof of purchase may be required.
Please note that all Non Warranty repairs are subject to a minimum inspection fee of £34.95 + VAT. This cost includes return freight.